Terms & Conditions
Express Car Parts Terms & Conditions
Express Car Parts is operated and owned by Unispares Limited. Unispares Limited is a company incorporated in England & Wales under company number 04108899 (“Express Car Parts, “We”, “Our”). Our registered office is at Unit 8 Burrell Road, Haywards Heath, West Sussex, RH16 1TW
Access to, and use of, our website www.expresscarparts.co.uk (the “Site") (including the sale and purchase of products from the Site) are governed by the following terms:
- Our website terms of use (see Part A below)
- Our terms and conditions of supply will apply to the sales. (see Part B below);
By using our Site, you confirm that you accept the above terms (together “the terms and conditions”) and that you agree to comply with them. If you do not agree to these terms and conditions, you must not use our Site.
Part A - Terms & Conditions of Use
- Changes to these terms and the Site
We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.
We may update and change our Site from time to time to reflect changes to our products or our users' needs.
- User log-in details
If users create an account on the Site which will allow them to view and track their orders they will usually need to choose an user identification code and password. The user must treat such information as confidential and must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. You acknowledge and agree that you remain responsible for all consequences arising from the use or misuse of your account login details and that instructions and actions transmitted via the Site will be deemed to have originated from you if your username and password has been utilised.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@expresscarparts.co.uk
- How you may use material on our Site
You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
- Links
Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those Sites or resources.
- Our responsibility for loss or damage suffered by you
If you are a business user. Please note that we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our Site or use of or reliance on any content displayed on our Site. Further we will not be liable for any loss of profits or revenue, loss of goodwill or opportunity or any indirect or consequential loss or damage.
If you are a consumer user: Please note that we only provide our Site for your domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- Uploading content to our Site
Any content you upload to our Site, including review of our products will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with our content standards.
- Which country's laws apply to any disputes?
You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Part B - Terms & Conditions of supply
- These terms
These are the terms and conditions on which we supply products to you which you purchase on the Site. Please read these terms carefully before you submit your order to us.
- Our contract with you
2.1. A contract between us for the sale of our products will only come into existence at the point at which we accept your order.
2.2. When you place an order on the Site we will confirm your order by sending you an email to the email address you provided to us. Please note that the order confirmation does not constitute our acceptance of your order.
2.3. Acceptance of your order and formation of the contract will take place when we either provide you with our acceptance of the order, or in the absence of such communication, when we dispatch the goods to you.
2.4. If we are unable to accept your order, we will inform you of this and will not charge you for the product(s). This might be because a product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
- Our products and payment
3.1. The images of the products on our Site are for illustrative purposes only and your product may vary slightly from those images. The product descriptions on the Site, whilst given in good faith, are subject to alteration by us without notice or any liability accruing to us.
3.2. Materials and textures are an approximation and can vary when viewed on different computer equipment. The packaging of the product may vary from that shown in images on our Site.
3.3. From time to time, and at our absolute discretion, purchase of our products may be subject to special promotions or offers. Any promotions or offers will be subject to these terms and conditions. We may change the terms of the promotions or offers, or withdraw such, at any time and without prior notice.
3.4. The prices stated on the website will be inclusive of any VAT payable.
- Delivery
4.1. The costs of delivery and estimated times for delivery are displayed on our Site Please note that we may vary our delivery charges from time to time.
4.2. We will deliver the goods to the address provided by you when you placed your order or the address details specified in your account. The estimated date for delivery will be as specified by us to you when we confirm dispatch of your order.
4.3. We will make every reasonable effort to deliver your products safely and in accordance with any specific delivery instructions that you give us however we will not be liable for any delay, damage or loss as a result of complying with such specific instructions.
4.4. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
4.5. Goods (and risks to them) will become your responsibility from the time we deliver the goods to the address you gave us (or otherwise in accordance with your delivery instructions).
- Your rights to end the contract
5.1. If you are ending a contract for a reason set out at 5.1.1 to 5.1.3 below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:
5.1.1. we have told you about an error in the price or description of the product you have ordered and you have informed us before dispatch that you do not wish to proceed;
5.1.2. we have suspended supply of the products, or notify you we are going to suspend them, in each case for a period of more than 14 days; or
5.1.3. you have a legal right to end the contract because of something we have done wrong.
5.2. If you are a consumer then for most products bought on our Site you have a legal right to change your mind and cancel the Contact within 14 days and receive a refund. To exercise these rights, under the Consumer Contracts Regulations 2013, you can email us at info@expresscarparts.co.uk. If you notify us after products have been dispatched to you or you have received them, you must return them to us. You will be responsible for bearing the cost of returning the goods. We will process your refund within 14 days from the day on which we receive the products back and will refund you the price you paid for the products by the method you used for payment. However, we may make deductions from the price to reflect any reduction in the value of the goods which has been caused by your handling them in a way which would not be permitted in a shop or where the goods are in an unsuitable condition or with defaced packaging.
- Refunds and returns
6.1. We are under a legal duty to supply products that are in conformity with this contract. If you think that any product you have received:
6.1.1. does not match its description;
6.1.2. is not of satisfactory quality;
6.1.3. does not meet any relevant guarantee we have made; or
6.1.4. is otherwise faulty or defective,
you must contact us as soon as possible via info@expresscarparts.co.uk or by telephone on 01403 241346. We reserve the right to ask you to send us reasonable evidence of any product affected by such issues. Consumers who notify us of issues raised under this clause 6.1 may, depending on the individual circumstances, have rights entitling them to a refund, repaired or replacement goods or be entitled to some money back.
6.2. Nothing in these terms will affect your statutory rights as a consumer.
- Our responsibility for loss or damage suffered by you
7.1. We are not liable for business losses. We only supply the products for end users. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, revenue or goodwill, business interruption, or loss of business opportunity.
- Other important terms
8.1. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
8.2. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
8.3. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
8.4. Use of your personal data. We will only use your personal data in the ways set out in our Privacy Policy, which can be found here.
8.5. Applicable laws. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English and Welsh courts.